The Automating QR (Quick Response) Code, Smart Phones, And You

Loyal customers, who are less likely to shop online, can be enticed by QR codes to come into the store after they have scanned a code and experienced rich videos, images, or in-store contests. Recently luxury retailer Ralph Lauren matched up with Red Fish Media to design a custom QR code placed in windows at various Ralph Lauren locations. Once scanned, the customer was enticed to enter the store for a chance to win tickets to the 2012 men’s US Open finals and a $3,000 Ralph Lauren wardrobe. Image Credit: Ralph Lauren

The Automating QR (Quick Response) Code, Smart Phones, And You

A cellphone with a camera isn’t a communications device with a way to capture pictures and share them with friends … rather, it’s a web enabled handheld data scanner with a display which automates the way to reach out, get information, be involved socially, and get things done.

In order to have one's phone behave more like a tool than a personalized toy, all one has to do is download a simple program into the cellphone and presto – the camera takes a picture (scans) of a symbol printed on a billboard, flyer, magazine, or TV/Computer display screen then decodes it and has the phone access a “(dot) mobi” webpage on the internet through a series of pre-scripted commands. Quick, Simple, and Easy.

Image Credit: Ralph Lauren

So why hasn’t this form of consumer automation taken off in the larger way it has in Japan and other countries? Hard to say, but get ready because the symbology revolution will be vying for your attention at a cellphone, real estate operation, bus stop, television screen, website, or specialty retail store around the corner from where you live, right now ... it's that weird square with squares in it.

There may be many codes (symbologies) offered by program automation developers, each with their own strengths and benefits, however, if your phone has limited memory space in which to store the software necessary to decode the symbology, then the one code program the cellphone should contain is the QR Code … the best code ever.

Image Credit: Ralph Lauren

This excerpted and edited from Multichannel Merchant Magazine -

R U Ready 4 QR Codes?
By Tim Parry, Multichannel Merchant

CONSIDERING MOBILE MARKETING? Then you should probably start thinking about quick response (QR) codes. These two-dimensional barcodes can provide a vital link between print or broadcast media and mobile commerce.
----
WHAT ARE THEY? QR codes store information — namely mobile Website URLs — that can be read by devices with cameras, like cell phones. A user with a Web-enabled camera phone equipped with the QR reader software can scan the image of the QR code; decoding software reads the information and prompts the phone's browser to go to a programmed URL.

WHAT'S THE BENEFIT TO YOU? Let's say you have a QR code printed on an advertisement or catalog. A customer could scan it with his cell phone to be directed to your mobile site — and hopefully start buying immediately.

IS ANYBODY USING THEM? Upscale apparel brand Ralph Lauren, for instance, burst onto the mobile commerce scene in August using the technology. The merchant put QR codes on print advertisements, store windows and mailers so that with one wave of a Web-enabled camera phone — with QR reader software — the user is whisked away to a landing page at m.ralphlauren.com.

The mobile site was initially launched back in 2008 with a showcase of its limited edition U.S. Open Collection and other Ralph Lauren classics such as polo shirts, oxfords and chinos. Mobile users could also check out a Ralph Lauren style guide, watch tennis videos, and read articles about the U.S. Open in real time.

“We see mobile as a key channel for marketing, advertising and commerce for all of our brands and retail concepts,” says Miki Berardelli, Ralph Lauren's vice president, global customer strategy and retail marketing. “QR codes are part of the strategy and they serve as a conduit, providing an easy way for people to access the mobile Web.”

Users can download the QR reader application for free from Ralph Lauren; the technology is also available from numerous other sources online.

David Harper, founder/CEO of Website development firm Engagelogic and mobile content management and social networking software company Winksite, hopes the Ralph Lauren launch will encourage others to incorporate QR codes in their mobile commerce campaigns. But the early adaptors like Ralph Lauren may need to do more to educate people about the technology.
----
Why aren't more using QR codes? Creating a basic QR code is easy enough: Multichannel Merchant generated the code that appears on this issue's cover in a matter on minutes on Winksite.com. (Test it with your cell phone camera.)

Dave Sikora, CEO of m-commerce provider Digby, blames a lack of consumer awareness of the technology, and the inability of phones to accurately read the codes.
----
But Harper contends that adding a QR code reader application to a phone is no harder than downloading software to your personal computer. You can do a search for “QR code reader” on your mobile browser and find a site you want to download it from. Once installed, the reader application will show up in the applications folder, and its icon will appear on the screen.

And the QR reader does not have to point perfectly perpendicular for the QR code to be correctly translated by the mobile device, he adds. Even a wave over the code can bring the user to the correct mobile site.
----
Big in Japan

QR codes can be seen everywhere in Japan — no surprise, since Japanese firm Denso-Wave created the technology in 1994. Cell phone users in Japan can click a QR code printed on a poster at a movie theater and view its trailer.

It helps that QR code readers come as a standard feature on many smart cell phones.
----
“When a customer scans the barcode with their phone, it launches a mobile-ready product detail and ordering page,” says Nina Matthews, marketing coordinator for CBC America. “This enables the customer to grab the page for follow-up while on the go or for sharing with others.”
----
Once consumers embrace the technology, Harper envisions some merchants using QR codes on the covers of their catalogs. Eventually, they may generate individual codes to be used for each product offering.

Technology notwithstanding, Digby's Sikora wonders how some merchants would handle the creative elements of incorporating a QR code into their print advertising and catalogs.
[Reference Here]

Image Credit: Ralph Lauren

FAQ's from Ralph Lauren -

Frequently Asked Questions (very basic)

What is a mobile site?
A mobile site is simply a normal web site formatted to fit your mobile phone or device.

Is it necessary to download anything to shop the mobile site?
No. Just enter m.RalphLauren.com into your mobile phone browser and voila...

Can any phone access the mobile site?
Any phone equipped with a web browser can access m.RalphLauren.com.

Will it cost me on my phone bill to use the mobile site?
This service is free from Ralph Lauren but charges from your carrier may apply. Be sure and double-check your plan.

Is it secure to shop from my phone?
Yes. Shopping via mobile device is just as safe as shopping from your home computer.
----
What is a QR code?
These are two-dimensional bar codes—just like you’d find at the grocery store—that direct you to a specific website when you scan them with your cell phone.
[Reference Here]

** Article first published as The Automating QR (Quick Response) Code, Smart Phones, And You at Technorati **

The QR (Quick Response) Code And You

Image Credit: Ralph Lauren

The QR (Quick Response) Code And You

A cellphone with a camera isn’t a communications device with a way to capture pictures and share them with friends… rather, it’s a web enabled handheld with a display and a scanner which automates the way to reach out, get information and get things done.

In order to have one's phone behave more like a tool than a personalized toy, all one has to do is download a simple program into the cellphone and presto – the camera takes a picture (scans) of a symbol printed on a billboard, flyer, magazine, or display screen then decodes it and has the phone access a “(dot) mobi” webpage on the internet through a series of pre-scripted commands. Quick, Simple, and Easy.

Image Credit: Ralph Lauren

So why hasn’t this form of consumer automation been adopted right here in North America (after all, in large consumer societies found in Europe and Japan, this kind of symbology enabled automation has been used and perfected for years. Fact is, this is why a camera was added to the cellphone in the first place.)? Hard to say, but get ready because the symbology revolution will be vying for your attention at a cellphone or specialty retail store around the corner from where you live, soon.

There will be many codes (symbologies) offered, each with their own strengths and benefits, however, if your phone has limited memory space in which to store the software necessary to decode the symbology, then the one code program the cellphone should contain is the one to decode the QR Code … the best code ever.

Image Credit: Ralph Lauren

This excerpted and edited from Multichannel Merchant Magazine -

R U Ready 4 QR Codes?
By Tim Parry, Multichannel Merchant - Oct 1, 2008 12:00 PM

CONSIDERING MOBILE MARKETING? Then you should probably start thinking about quick response (QR) codes. These two-dimensional barcodes can provide a vital link between print media and mobile commerce.
----
WHAT ARE THEY? QR codes store information — namely mobile Website URLs — that can be read by devices with cameras, like cell phones. A user with a Web-enabled camera phone equipped with the QR reader software can scan the image of the QR code; decoding software reads the information and prompts the phone's browser to go to a programmed URL.

WHAT'S THE BENEFIT TO YOU? Let's say you have a QR code printed on an advertisement or catalog. A customer could scan it with his cell phone to be directed to your mobile site — and hopefully start buying immediately.

IS ANYBODY USING THEM? Upscale apparel brand Ralph Lauren, for instance, burst onto the mobile commerce scene in August using the technology. The merchant put QR codes on print advertisements, store windows and mailers so that with one wave of a Web-enabled camera phone — with QR reader software — the user is whisked away to a landing page at m.ralphlauren.com.

The mobile site initially launched with a showcase of its limited edition 2008 U.S. Open Collection and other Ralph Lauren classics such as polo shirts, oxfords and chinos. Mobile users could also check out a Ralph Lauren style guide, watch tennis videos, and read articles about the U.S. Open.

“We see mobile as a key channel for marketing, advertising and commerce for all of our brands and retail concepts,” says Miki Berardelli, Ralph Lauren's vice president, global customer strategy and retail marketing. “QR codes are part of the strategy and they serve as a conduit, providing an easy way for people to access the mobile Web.”

Users can download the QR reader application for free from Ralph Lauren; the technology is also available from numerous other sources online.

David Harper, founder/CEO of Website development firm Engagelogic and mobile content management and social networking software company Winksite, hopes the Ralph Lauren launch will encourage others to incorporate QR codes in their mobile commerce campaigns. But the early adaptors like Ralph Lauren may need to do more to educate people about the technology.
----
Why aren't more using QR codes? Creating a basic QR code is easy enough: Multichannel Merchant generated the code that appears on this issue's cover in a matter on minutes on Winksite.com. (Test it with your cell phone camera.)

Dave Sikora, CEO of m-commerce provider Digby, blames a lack of consumer awareness of the technology, and the inability of phones to accurately read the codes.
----
But Harper contends that adding a QR code reader application to a phone is no harder than downloading software to your personal computer. You can do a search for “QR code reader” on your mobile browser and find a site you want to download it from. Once installed, the reader application will show up in the applications folder, and its icon will appear on the screen.

And the QR reader does not have to point perfectly perpendicular for the QR code to be correctly translated by the mobile device, he adds. Even a wave over the code can bring the user to the correct mobile site.
----
Big in Japan

QR codes can be seen everywhere in Japan — no surprise, since Japanese firm Denso-Wave created the technology in 1994. Cell phone users in Japan can click a QR code printed on a poster at a movie theater and view its trailer.

It helps that QR code readers come as a standard feature on cell phones in Japan and Australia. And Harper says they're starting to become standard in certain parts of China, such as Beijing. (The software remains open-source in the U.S., though Nokia did add it to its N95 model.)
----
“When a customer scans the barcode with their phone, it launches a mobile-ready product detail and ordering page,” says Nina Matthews, marketing coordinator for CBC America. “This enables the customer to grab the page for follow-up while on the go or for sharing with others.”
----
Once consumers embrace the technology, Harper envisions some merchants using QR codes on the covers of their catalogs. Eventually, they may generate individual codes to be used for each product offering.

Technology notwithstanding, Digby's Sikora wonders how some merchants would handle the creative elements of incorporating a QR code into their print advertising and catalogs.
Reference Here>>

Image Credit: Ralph Lauren

FAQ's from Ralph Lauren -

Frequently Asked Questions
What is a mobile site?
A mobile site is simply a normal web site formatted to fit your mobile phone or device.

Is it necessary to download anything to shop the mobile site?
No. Just enter m.RalphLauren.com into your mobile phone browser and voila...

Can any phone access the mobile site?
Any phone equipped with a web browser can access m.RalphLauren.com.

Will it cost me on my phone bill to use the mobile site?
This service is free from Ralph Lauren but charges from your carrier may apply. Be sure and double-check your plan.

Is it secure to shop from my phone?
Yes. Shopping via mobile device is just as safe as shopping from your home computer.

What can I buy through m.RalphLauren.com?
Right now, you can purchase anything from our US Open collections and our RL Classics shop as well as our iconic Ricky Bag. In the coming months, more and more products will be available and eventually you will be able to shop a range of Ralph Lauren products from anywhere you take your mobile phone.

What is a QR code?
These are two-dimensional bar codes—just like you’d find at the grocery store—that direct you to a specific website when you scan them with your cell phone. Learn more about QR, how to get it, and what type of device you need to operate it HERE.
Reference Here>>

Auto ID meets TIME Magazine’s Person Of The Year!

Time Magazine cover of December 25, 2006. Cover reads - "Yes you. You control the information age. Welcome to your world." Image Credit: Time Inc.

Auto ID meets TIME Magazine's Person Of The Year!

You.

As the Time Magazine cover says, "Yes You! ... but at ShopperTrak, it is not what you think.

When someone thinks of triggers for Auto ID and tracking, one instantly thinks of barcodes, or RFID tags, or even biometrics like fingerprints. At ShopperTrak, its you … your body moving through time and space in an "X", "Y" field.

At NRF's Big Show (this week in New York at the Jacob Javitz Center) ShopperTrak is a featured technology in the NRF X07 Ultimate Pop-Up Boutique located in Booth 2555. What this technology does with two tiny CCD cameras mounted at about ceiling height is unobtrusive and invalueable.

The most accurate and most popular customer traffic counter in the industry, ShopperTrak's Orbit utilizes an on-board video sensor with high speed processing components to unobtrusively track customers' movements. Image Credit: ecj

American Eagle Outfitters, Payless Shoes, and Chicago's O'Hare airport, have found that the ability to track a person's (body) movement through a space and the information that comes from analyzing these movements, returns great dividends to their business effort.

Excerpts from ShopperTrak –

SHOPPERTRAK NAMED EXCLUSIVE TRAFFIC COUNTING TECHNOLOGY PROVIDER FOR NATIONAL RETAIL FEDERATION'S X07 STORE OF THE FUTURE
Retail Intelligence Leader to Provide Real-Time Pedestrian Foot Traffic Count During State-of-the-Art Exhibit at NRF's 96th Annual Convention, January 14-17, in NYC
By ShopperTrack - January 8, 2007 - Chicago

ShopperTrak RCT, the world's leading provider of retail traffic intelligence solutions and services, will be the exclusive provider of traffic intelligence for the National Retail Federation's (NRF) X07 "Store of the Future" exhibit during the group's 96th Annual "Big Show," January 14-17, at New York's Jacob K. Javits Convention Center.

NRF's X07 is a state-of-the-art pop-up boutique that will feature the most innovative technologies and futuristic design elements aimed at captivating the ever elusive young adult shopper, as well as interactive kiosks and displays throughout the 11,000-square-foot exhibit. Featuring multiple vendors, X07 will resemble a miniature version of a future store - highlighting the newest technologies such as cell phone interaction, colorful and dynamic light displays, floating sound and theatre systems, digital wireless floor video displays, and RFID payment and self-checkout kiosks.

ShopperTrak (Booth #2405), will employ its Orbit retail intelligence system, which utilizes an on-board video sensor and multiple high-speed microprocessors to unobtrusively measure foot traffic, to track attendees entering and exiting the innovatively designed X07 exhibit . With the Orbit sensor positioned at the exhibit's entrance point, ShopperTrak will stream traffic data to a video display allowing show attendees and exhibitors alike to view the X07 traffic count in real time. Additionally, NRF will have the ability to effectively track head count throughout the lifespan of X07, allowing the organization to identify the most heavily-trafficked time spans throughout the two-day exhibit.

In a retail environment, ShopperTrak's Orbit technology provides the precise data needed to make key business decisions, telling managers how many shoppers enter the store, as well as allowing them to calculate their conversion rate, or how many of those shoppers are converted to sales. ShopperTrak's web-based Retail Traffic Analyzer seamlessly integrates extensive data from the Orbit sensor and delivers a series of user-friendly analysis tools, dashboards and reports to help store managers see their periods of peak traffic, or Power Hours™, and be able to plan for appropriate staffing to optimize conversions.

"As anticipated, the 2006 holiday season was very solid for retailers, with the bulk of this year's strength coming from Black Friday and both the Friday and Saturday before Christmas," noted Bill Martin, co-founder of ShopperTrak - pictured here in front of the display of the ShopperTrak read-out panels in the NRF X07 Ultimate Pop-Up Boutique. Image Credit: ecj

"ShopperTrak's participation in the most innovative exhibit of the industry's premier event is a great compliment to our position as a leader in retail intelligence and traffic-counting solutions," said Bill Martin, co-founder of ShopperTrak. "The opportunity to present real-time traffic data for the X07 exhibit, will allow show attendees to experience a concept that has become a mainstay in retail environments throughout the country."
Reference Here>>