Showing posts with label Enterprise Mobility. Show all posts
Showing posts with label Enterprise Mobility. Show all posts

Wednesday, September 10, 2008

Flip Form Factor Comes To Enterprise Mobility

BlackBerry Pearl Flip 8220 – Image Credit: RIM

Flip Form Factor Comes To Enterprise Mobility

A flat rectangle form factor found on most buy and use cellphones, iPOD’s, iPhone’s, Japan incorporated’s iPhone knock-offs, and etc. is not really the best form factor to use when one is looking for electronic communications tools for business field use. One of the main selling points for Motorola’s NEXTEL/Sprint push-to-talk enabled cellphone over the years was a flip or clamshell form factor largely due to the assumption that it offered greater protection to the touch surfaces like keys and display.

The Blackberry 8220 has now brought the flip phone form factor to a fully featured “smartphone” that would allow a greater argument for enterprise mobility applications in large field force deployments.

16 GB of on-board chip storage, a 2-megapixel camera with flash and zoom are on board, and it's also capable of video recording, an OS capable of running Microsoft (NSDQ: MSFT) Exchange, IMB Lotus, Novell (NSDQ: NOVL) GroupWise, and Web-based e-mails, and comes preloaded with DataViz Documents to Go, allowing users to edit Word, Excel, and PowerPoint files on the handset.

The only hindrance that may remain would be the ability to install specialized programs that are developed and implemented by the business enterprise that would like to utilize all that a smartphone would be able to deliver in a form factor that screams durability. Only T-Mobile and time will tell.

This excerpted and edited from Information Week -

RIM's Blackberry Flip Pearl Sports Clamshell
The company's first BlackBerry flip phone features push e-mail, Wi-Fi, Bluetooth, and document editing.
By Marin Perez - InformationWeek - September 10, 2008 10:20 AM

After months of speculation, Research In Motion (NSDQ: RIMM) officially announced its first clamshell smartphone.

The BlackBerry Pearl Flip 8220 still has many of the enterprise-grade features one expects from a BlackBerry, but the new form factor should help RIM bolster its presence in the casual market.

The light-sensing external display enables users to preview incoming e-mails, phone calls, texts, and photos without opening the handset. The company said the internal screen sports a 240 by 320 resolution for crisp detail and contrast.

Like the BlackBerry Pearl, the Flip has a SureType QWERTY keyboard for composing messages, and a trackball for navigation. The handset has integrated access with the BlackBerry wireless services for push corporate e-mail.
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While it lacks 3G network support, customers can use the integrated Wi-Fi and the EDGE connection for Internet browsing, e-mailing, and streaming video from YouTube's mobile site.

The handset works with the BlackBerry Media Sync application to let users sync their iTunes music.
----
The smartphone is capable of playing video, has Bluetooth version 2.0, voice activated dialing, and background noise cancellation.
----
The device measures in at about 3.9 by 1.9 by .7 inches, and it weighs 3.6 ounces.

T-Mobile will be the exclusive carrier of the handset in the United States, and it will be available this fall for an unspecified price.
Reference Here>>

Wednesday, March 26, 2008

Motorola Not Ebony And Ivory (Harmony)

Motorola Solutions Fit Every Segment - Image Credit: Motorola.com

Motorola Not Ebony And Ivory (Harmony)

Enterprise mobility, and the solutions they provide are not necessarily compatible across the need level ecosystem, at least according to Motorola management.

About eighteen months ago, Motorola felt that purchasing a mobility Auto ID company, like industry leader Symbol Technologies, would bring along a synergy to their business model that few cellphone/radio communications companies in the world would have. Most analysts agreed to the proposition that the small form factor manufacturing commonality, combined with the different and unique focus in non-conflicting markets could be a strong asset going forward.

If this concept was ever true, Motorola blew it. If the concept wasn’t true, a lot of the misunderstanding to corporate culture in niche markets and the ability to remain relevant in an evolving WEB 2.0 world may have been the culprits.

Motorola handsets to be made a stand alone business unit. Image Credit: Motorola.com

This excerpted from CNET -

Motorola hits redial on handset biz
Posted by
Marguerite Reardon, CNET News.com March 26, 2008 7:37 AM PDT

Motorola is hoping two is better than one.

On Wednesday, the company, whose
cell phone business has been in a death spiral for several quarters, announced that after a two-month formal analysis, it has decided to split the company into two publicly traded entities.

One will handle handsets and accessories while the other will continue to concentrate on wireless broadband and enterprise communication products.

"Creating two industry-leading companies will provide improved flexibility, more tailored capital structures, and increased management focus--as well as more targeted investment opportunities for our shareholders," CEO Greg Brown said in a release.

The Mobile Devices business will handle the designs, manufacturing, and sales of mobile handsets and accessories, and will license a portfolio of intellectual property.

The Broadband & Mobility Solutions business will handle service voice and data communication solutions and wireless broadband networks for enterprises and governments. It will also handle IP video, cellular, and high-speed broadband network infrastructure, and cable set-top receivers.

Investor Carl Icahn has been pressuring the company to
separate out its mobile phone business, and has been engaged in a protracted legal struggle with the company regarding its future. Motorola offered up two board seats to Icahn this week, but the activist investor rejected the offer. Brown declined to comment on how this latest news will impact discussions with Icahn's camp.
----
But many questions linger. For one, how will spinning off the business unit actually help the company get back on track? And then there is the question of brand. Motorola has an 80-year history as a communications provider. The company practically invented the cell phone industry in the 1980s. So what will it do with a brand it has spent billions of dollars and decades creating?

Brown gave vague answers to these questions during the conference call. He reasoned that splitting Motorola into two separate companies will allow management teams to focus and tailor their financials to the needs of those businesses.
----
But even though it's easy to see how Motorola's other businesses might benefit from the separation, it's still a bit unclear what will really be different in the handset division. The company's problem is that it isn't making products people want to buy.
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Brown acknowledged that new products are key to turning around the handset business. But he said the division needs to be separated to help attract new, top-level talent to lead the recovery. Brown is currently searching for a new CEO to head up the new company.
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"The Motorola brand is strong and trusted and proven," he said. "It's valuable to mobile devices as well as other assets in parts of the business. We will refine the brand strategy in next several months going forward."

But Forrester's Daley believes that keeping the brand with the handset division really is the only viable option the company has.

"Good or bad--Motorola's brand is for mobile devices," she said. "The broadband and mobility solutions unit will have to grow and separate their brand/value from the consumer-device company."
Reference Here>>

So the name change from Symbol Technologies to Motorola really hasn’t helped ... Symbol Technologies already had great brand/value as an enterprise mobility solutions provider and NOW it has lost its "good" name - in only 14 months after Motorola's purchase.

Motorola enterprize mobility solutions (Symbol Technologies) to be made a stand alone business unit after only 14 months. Image Credit: Motorola.com

And this view excerpted from InfoWorld –

Update: Motorola to split in two
Reorganization mirrors moves Nokia, Ericsson have made
By Mikael Ricknäs, IDG News Service / InfoWorld March 26, 2008

"Everyone agrees Motorola had to do something, the split will relieve some of the pressure from stockholders," said Ben Wood, director of research at CCS Insight, who at first glance thinks the split makes sense.
----
"The mobile phone division has taken a bit of a beating, and this is what you get," said Richard Webb, directing analyst, WiMax, Wi-Fi, and Mobile Devices at Infonetics Research.

The split will provide improved flexibility, more tailored capital structures, and increased management focus -- as well as more targeted investment opportunities for shareholders, according to Greg Brown, Motorola's president and chief executive officer.

Analysts agree the split will bring improved focus, especially for the mobile phone company.

"[The mobile phone part] won't have to take the infrastructure side into consideration, and the split may also help raise its profile," said Webb.

But that can also be a bad thing. It was in part because of handsets that Sprint dared to make its big gamble on WiMax, which has proved problematic.
In the end, the mobile phone business needs a healthy and competitive Motorola, according to Wood.

"It's needed to provide some balance with Nokia. A Nokia-Samsung duopoly isn't good for anyone," he said.
Reference Here>>

Friday, February 08, 2008

Mobile Power Supply Solution With Legs

Everyone has been through a day when their mobile phone’s battery has died, because of the absence of a charger. But, soon, up may just need to take a brisk walk to revive the charge of a dead battery in a cell phone. Researchers have developed a new device that will allow people to generate electricity while walking. Image Credit: Arthur Kuo, Associate Professor of Mechanical Engineers, University of Michigan

Mobile Power Supply Solution With Legs

What is the essence of mobility (enterprise mobility) … is it not movement, the ability to move anywhere, anytime and be able to remain connected to the aid and information provided through technology?

What if one were able to recharge the tools that provide power to the devices we carry to remain connected to our information age? Well, here is an invention that never requires a person to ever be near a traditional power source in order to recharge the batteries of the devices we use to keep connected as we move about.

Engineers from three universities in Canada and the US have successfully developed a generator that is able to harvest and convert the energy we produce from walking into electricity. The generator is embedded in a brace that is worn above and below the knee to capture the motion power that walking creates in order to turn the mechanical energy of human muscles into electrical energy.

Out and about and completely tether free with the ability to power PDA’s, Cellphones, and all other enterprise mobility devices.


This excerpted from The Register (UK) -

Thigh-drive phone charger put through its paces
Let your legs help your fingers do the walking

By Lewis Page - The Register - Published Friday 8th February 2008 10:55 GMT

North American boffins have produced a knee brace which can generate several watts of power as the wearer's leg flexes while walking. The inventors believe the device could be useful for powering medical equipment - and even mobile phones.

In a paper for the boffinry journal Science, the researchers reveal their device's test results. The knee generator works on the same principle as the regenerative brakes used in battery-driven cars. It can clutch in and out, so creating resistance only during selected periods of the leg's motion.

If the gizmo engages itself only during the "braking" period, when the knee is bending to absorb the body's weight after a footfall - thus actually helping the leg somewhat with its task - it puts out an average of 5W when fitted to a man walking slowly.
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It compares well with the output levels offered by portable batteries. The knee brace could power ten mobile phones, or charge them up. And unlike ordinary hand-cranked or pedal generators, it doesn't require any attention from the operator - though he or she does have to keep walking.

According to biomedics and engineering prof Arthur Kuo of the University of Michigan, one of the inventors, the leg generator doesn't require a significant level of effort from the user - though it's still too cumbersome.
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"The prototype device is bulky and heavy, and it does affect the wearer just to carry. But the energy generation part itself has very little effect on the wearer, whether it is turned on or not. We hope to improve the device so that it is easier to carry, and to retain the energy-harvesting capabilities."

Kuo sees systems of this sort being used by soldiers, to charge the increasing load of electronics they carry. The idea could also power implanted medical gear like pacemakers or neurotransmitters.

One likely consumer app might be for hikers or other outdoorsy types wishing to keep their gadgets charged up. (Trade names: Walkman, ThighPod, You'll-never-walk-alone-Phone. Etc.) But it's hard to imagine regenerative knee braces being a big hit among those with frequent access to grid power.
Reference Here>>

Obviously, this Brit has never been forced to endure being without power (and the information it can provide) in a mission critical situation.

Thursday, January 31, 2008

Solid State LapTop Delivers Linux Mobility Option

From the center ... out - a Sony VAIO UX490 on top of a Asus Eee PC 4G - Galaxy 7" PC Mobile Internet Device on top of a 15" Apple MacBook PRO. Image Credit: Glenn Reynolds/Popular Mechanics

Solid State LapTop Delivers Linux Mobility Option

Enterprise mobility devices take on many forms, WiFi enabled handheld datacollectors, smart PDA cellphones, and adapted laptop computers.

The problem with many computer systems that are programmed for deployment throughout an enterprise application (sales force management, route accounting, jobber automation, web 2.0 application development, and etc.) generally just comes with the choice of form factor and operating system.

Enter the Popular Mechanics Editor’s Choice Award - Asus EEEPC 4G - Galaxy 7" PC Mobile Internet Device (512 MB RAM, 4 GB Hard Drive, Webcam, Linux Preloaded).

Image Credit: Edmund Jenks/Asus Website

This edited from Popular Mechanics –

Top 20 Products at CES 2008

By The Technology Editors - Published on: January 7, 2008

Asus EEE WiMax PC

How it works: The EEEPC is a full-fledged computer in a tiny package. Costs stay low by integrating a free, Linux-based operating system that includes everything from Web-browsing software to sophisticated productivity applications such as a word processor and spreadsheet program.

It's a great little machine, but it's going to get a whole lot better: This year, Asus plans to integrate a WiMAX card, which will offer multi-megabit per second bandwidth that rivals current cable Internet connections.

Why it matters: Asus has already shrunk both the form-factor and the price of laptops with its $400 EEEPC, a 2-pound mini laptop that runs on the Linux OS and foregoes a hard drive with 4GB of solid-state flash memory. Now they're on the forefront of a wireless revolution.

This year, Asus will launch the EEEPC with an integrated WiMAX card, giving people real citywide wireless broadband Internet service on Sprint's new Xhom service.
Reference Here>>

Top 20 Products at CES 2008: PM Editor's Choice Awards - Asus EEE WiMax PC - Image Credit: Popular Mechanics

This review excerpted and edited from Popular Mechanics -

Asus Eee Is a Tiny PC That Hits the Mark: Hands-on Blogger Review
By Glenn Reynolds for Popular Mechanics – Jan. 30, 2008

Earlier this month, I
reviewed two tiny PCs and concluded that neither was quite on the mark as a go-anywhere Web surfing and e-mail tool. ----So I kept hearing and reading about the Asus, and I finally just ordered one myself—at $399 it wasn't going to break the bank.

I've had it for a couple of weeks now, and I think it fills my need for an inexpensive tool for surfing, blogging and reading e-mail. It's cheap, fun and surprisingly full-featured.

There's no hard drive—4 GB of flash memory is standard, but you can upgrade, or just plug an SD card into the memory card slot and use that as a second hard drive. ----The Asus has a real, if diminutive, keyboard. Though the keys are small, it's pretty easy to hit the correct one without thinking—except for the right shift key, which is tiny and dangerously close to the up arrow (There's also no CAPS LOCK light, which is occasionally irritating). Still, it's easy to type on—I'm writing this review on it—in a way that the slide-out keypads on the Sony and Nokia
[reviewed earlier] are not.

The screen is also tiny but, at 7.5 in., much bigger than those of the Sony and Nokia. I find it easy to read and navigate pretty much any Web page, and videos from YouTube play well. Plus, the speakers are surprisingly good for a laptop.

The Asus comes preloaded with a customized Linux operating system and some basic applications—word processing, photo editing, music management—but it's primarily an Internet tool.

The one thing it's missing is some sort of WWAN (i.e., a wireless wide area network such as EVDO from Sprint or Verizon or HSDPA from AT&T) functionality. It works fine with Wi-Fi, but without WWAN access you're limited to hot spots, though those are plentiful nowadays—and there's that version coming this year with an integrated WiMAX card to work with Sprint's super-speedy Xohm network).

For now, you could probably use a USB-based AirCard—the Asus comes with a generous three USB ports (more than the MacBook Air, but I haven't tried that yet). A look at the Verizon Web site shows that its software doesn't work with Linux, so any work arounds would be strictly home-brew. (Asus tells me there's no driver yet and won't be for at least a couple of months.)

Alternatively, it's possible to put Windows XP on the Eee PC, though you'd have to buy a copy, for a substantial chunk of the laptop's total price. The Eee PC also has an Ethernet port and a VGA out. So you get a lot of computer for the money, and it's also surprisingly chic—when I've pulled it out in public it's drawn a crowd.


Women, in particular, seem to like that it will easily fit in an ordinary-size purse.

Is it perfect? No. But for $399 it's pretty close.
Reference Here>>

Depending on type of enterprise mobility application and deployment, this laptop may be the best choice for size (a good bridge), durability (solid state hard drive), functionality (ample size QWERTY keyboard), open source (Linux OS for application development), road warrior (enough ports for any group of applications), and cost!
(HT: Instapundit)

Saturday, January 19, 2008

Heads Up! On An “Eyes Up” Contact Lens Display

Contact lenses with circuits and lights … a possible platform for superhuman vision - Science Central Video Link (click photo) - Image Credit: University of Washington

Heads Up! On An “Eyes Up” Contact Lens Display

Have you ever asked yourself, “How can I see the display of my cellphone (or any enterprise mobility device) without having to use my hands?”

Well, it looks as though the researchers at the University of Washington have asked themselves the same question and set about doing something to address this perceived need.

Eyes with a contact lens that contains circuits that will display images one can see while going about ones business.

Contact lenses with metal connectors for electronic circuits were safely worn by rabbits in lab tests. The lenses were manufactured at the microscopic level by researchers at the UW. Image Credit: University of Washington

The prototype contact lens device contains an electric circuit as well as red light-emitting diodes for a display, though it does not yet light up. The lenses were tested on rabbits for up to 20 minutes and the animals showed no adverse effects.

This excerpt from University Week (University of Washington) –

Bionic eyes: Contact lenses with circuits, lights a possible platform for superhuman vision
By Hannah Hickey - News and Information - Jan. 17, 2008

Movie characters from the Terminator to the Bionic Woman use bionic eyes to zoom in on far-off scenes, have useful facts pop into their field of view, or create virtual crosshairs. Off the screen, virtual displays have been proposed for more practical purposes -- visual aids to help vision-impaired people, holographic driving control panels and even as a way to surf the Web on the go.

The device to make this happen may be familiar. Engineers at the UW have for the first time used manufacturing techniques at microscopic scales to combine a flexible, biologically safe contact lens with an imprinted electronic circuit and lights.

"Looking through a completed lens, you would see what the display is generating superimposed on the world outside," said Babak Parviz, a UW assistant professor of electrical engineering. "This is a very small step toward that goal, but I think it's extremely promising."


The results were presented today at the Institute of Electrical and Electronics Engineers' international conference on Micro Electro Mechanical Systems by Harvey Ho, a former graduate student of Parviz's now working at Sandia National Laboratories in Livermore, Calif. Other co-authors are Ehsan Saeedi and Samuel Kim in the UW's electrical engineering department and Tueng Shen in the UW Medical Center's ophthalmology department.

There are many possible uses for virtual displays. Drivers or pilots could see a vehicle's speed projected onto the windshield. Video game companies could use the contact lenses to completely immerse players in a virtual world without restricting their range of motion. And for communications, people on the go could surf the Internet on a midair virtual display screen that only they would be able to see.

Example Of A Heads Up Display (HUD) On A F16 - What A Pilot Sees! YouTube Video Credit: src66
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Ideally, installing or removing the bionic eye would be as easy as popping a contact lens in or out, and once installed the wearer would barely know the gadget was there, Parviz said.
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Researchers built the circuits from layers of metal only a few nanometers thick, about one thousandth the width of a human hair, and constructed light-emitting diodes one third of a millimeter across. They then sprinkled the grayish powder of electrical components onto a sheet of flexible plastic. The shape of each tiny component dictates which piece it can attach to, a microfabrication technique known as self-assembly. Capillary forces -- the same type of forces that make water move up a plant's roots, and that cause the edge of a glass of water to curve upward -- pull the pieces into position.

The prototype contact lens does not correct the wearer's vision, but the technique could be used on a corrective lens, Parviz said. And all the gadgetry won't obstruct a person's view.
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Future improvements will add wireless communication to and from the lens. The researchers hope to power the whole system using a combination of radio-frequency power and solar cells placed on the lens, Parviz said.

A full-fledged display won't be available for a while, but a version that has a basic display with just a few pixels could be operational "fairly quickly," according to Parviz.
Reference Here>>


Poll Answers
(originally posted at Oblate Spheroid)

Tuesday, September 11, 2007

Internet Telephony – Leveraging Assets

Keynote: Norman Stout, MITEL, CEO US Operations - Image Credit: Edmund Jenks, copyright 2007

Internet Telephony – Leveraging Assets

In Los Angeles this week, a conference and tradeshow focusing on technologies and strategies aligned to take advantage of the “New Phone” world was covered over a three day period.

INTERNET TELEPHONY Conference & EXPO managed by Technology Marketing Corporation, was attended mostly by technically directed operatives. It was, however, extremely informative for those who would be familiar with some of the niche communication applications one might use every day ... but may not have been exposed to the whole picture of phone based communications and systems.

Discussions about matching up analog signals with digital, open systems verses proprietary systems, value-added partnerships, small office / home office, scalability, unified communications, access points, enterprise mobility, internet protocol television (IPTV), and more were engaged and further explored on how all of this can be applied to the internet as a business proposition for profit.

It is an exciting time for the world of business phone systems in that many of the analog systems in place require a heavy investment in infrastructure, yet the business operations that own them would like to take advantage of the digital capabilities the internet can offer.

A couple of efforts focused on leveraging assets that exist and are in use as a normal way of communication and effort management.

One company named VoSKY, leverages the proven technology used by Skype to get the most out of voice over internet protocol (VOIP).

VoSKY Exchange 91xx - Image Credit: VoSKY

This excerpted from the VoSKY website –

The company's flagship product is VoSKY Exchange

A family of enterprise-grade VoIP gateways that allow companies to optimize Skype for the business environment. VoSKY Exchange VoIP gateways seamlessly integrate with existing TDM or IP PBX phone systems and enable business-class applications that help companies reduce communications costs and improve productivity. VoSKY's product line also includes cost-effective consumer VoIP devices for using Skype on any traditional handset, mobile phone, or speakerphone. All VoSKY products have received certification from Skype.
----
Overview
The VoSKY Exchange 91xx is rack-mountable and adds up to eight outgoing Skype lines without changes to existing PBX or phone equipment. Multiple Exchange boxes can be set up to interconnect multiple offices anywhere in the world, enabling free calls between locations. Calls to other Skype users are free, while calls to non-Skype users are charged at low-cost SkypeOut rates or at a flat rate when using Skype Unlimited.

Skype Trunking for your PBX
Skype is the world's largest VoIP network with over 200 million users, and the VoSKY Exchange enables businesses to leverage Skype as a trunking solution for their existing PBX phone systems. Utilizing Skype trunking as an alternative to the PSTN, businesses can substantially save on both domestic long-distance and international calls.

Works with almost any Analog or IP PBX
A major advantage of the VoSKY Exchange is its seamless integration with existing analog or IP PBX phone systems. Businesses are able to preserve the investment in their existing phone systems while enjoying the cost savings and flexibility of Skype without a major forklift in equipment.
Reference Here>>

“Forklift” is an industry term meaning to move existing equipment out and bring all new equipment in. Basically, a total overhaul of the communications system.

Another business effort that updates an existing system is able to utilize commonly available assets is Interactive Intelligence.

Instead of developing innovation from whole cloth, they asked ... why not innovate off of existing and robust software management, database access platforms, and programs developed and proven by Microsoft? This accounts for some of the vision that drives the solutions put forward by Interactive Intelligence.

Microsoft Suite Of Management Software Solutions - Image Credit: Interactive Intelligence

Excerpted and edited from the Interactive Intelligence website –

Interactive Intelligence Inc. (Nasdaq: ININ)

Provides the most innovative contact center and IP telephony products and services available.
Interactive Intelligence solutions are modular in nature, built with proven, award-winning products that push the edge of technology to deliver a truly best-of-class offering.

The company's innovation and experience maximizes customer value with a product line that helps businesses more rapidly respond to change, while reducing the cost and complexity associated with managing interactions.

From sophisticated contact center automation applications - including automatic call distribution (ACD), interactive voice response (IVR), speech recognition, Web collaboration, remote agent support, supervisory monitoring, predictive dialing, call recording, reporting and more - to SIP-based enterprise IP telephony, unified communications and messaging, and customer self-service, Interactive Intelligence offers a flexible, easy-to-manage alternative to proprietary, hardware-centric solutions.

The Interactive Intelligence product line is ideal for contact centers of all sizes, small to medium-sized businesses (SMBs), global 1,000 organizations, and large, distributed enterprises, including those with mobile workers. Key vertical markets include financial services, healthcare, legal, and higher education.
Reference Here>>

Interaction Client .NET Screen where the administrator can drag and drop who needs to attend the conference call - Image Credit: Interactive Intelligence

And this recent product announcement from an Interactive Intelligence Press Release –

Interactive Intelligence to Offer Interaction Message Indicator™ for Microsoft Exchange Server 2007 Unified Messaging Users
INDIANAPOLIS (July 10, 2007)

Interactive Intelligence Inc. (Nasdaq: ININ) is releasing a new standalone Interaction Message Indicator™ application, which monitors Microsoft Exchange Server 2007 Unified Messaging mailboxes so that users are alerted to new voicemail messages via a light on their desktop phones.
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Interactive Intelligence plans to continue meeting customer demand with additional complementary applications for Exchange Server 2007 UM users, such as personal notification features, according to Staples.

Interaction Message Indicator™ can work with existing third-party phone systems, including the Interactive Intelligence IP PBX. The application offers a Web-based interface designed for easy set-up, administration, monitoring and reporting.

Interactive Intelligence first released its standards-based, single-platform business communications software in 1997 to eliminate the cost and complexity introduced by individual point products. The software offers contact centers and enterprises a wide array of communications applications, including SIP-based voice-over-IP switching, automatic call distribution, speech-enhanced interactive voice response, unified messaging, call recording, and more. It also includes pre-integrated plug-ins for Microsoft Dynamics products, Microsoft Office products, and Office Communications Server.

Interactive Intelligence is unveiling its Interaction Message Indicator™ at the Microsoft Worldwide Partner Conference, July 10 to 12, at the Denver Convention Center.
Reference Here>>

Adapting and integrating existing functional processes as a transitional strategy makes sense, especially when the weight of an existing investment in an extensive infrastructure allows for very little change.

So get out there ... leverage those assets! Together, the analog and digital waters are fine.

Sunday, March 25, 2007

Complex Technology Made Simple

Complex Technology Made Simple

In a second of now a two part series (first part titled "Simple Technology Made Complex") - a blender manufacturer becomes a YouTube awards nominee through taking its blender ... blending ANYTHING!

Here is an example of how one can take a complex technology and make it simple.

Complex electronic communications computers (cellphones) that, today, have the possibility of being configured with a touchscreen, camera/imager, laser barcode scanner, WiFi, Bluetooth, IRDA, Windows Mobile 5.0, MP3 Player, and satellite GPS made simple ... as in DUST!

Gives a whole new meaning to the coined expression "Physical World Connection"!