Friday, September 12, 2008

What Girls Want - The Form Factor Of New Media

Jeff Moriarty, Intel’s Mobility Community Manager (center, left) leads a discussion on mobile internet devices and their form factor/function. Image Credit: Intel

What Girls Want - The Form Factor Of New Media

Cellphone technology and computers are rapidly morphing into each other giving rise and attention to the questions, “what form factor will the next generation of mobile internet device (MID – all-in-one portable for personal use) take and what factors other than just form need to be considered?"

In a recent brainstorm session at Intel, a group of industry professionals began a casual conversation about the iPhone impact on function and form factor, and what else can be put forward to improve a pure touchscreen function and form that would make a MID tool more accomidating and useful.

This video discussion is informative and opens up the discussion along gender lines as to what is more important to a woman in a mobile communications, New Media world.

Video Here (Ctrl-Click to launch) Image Credit: Intel

This excerpted and edited from a corporate blog site at Intel -

Chicks Dig MIDs - What devices do you like and why?
By Jeff Moriarty (Intel) (25 posts) on September 10, 2008 at 1:30 pm

What do women like in their gadgets?

This question came up at IDF as a bunch of gadgeteers sat around comparing some of the existing and newly unveiled devices.
Kiesha Cochrane asked the inevitable question about why anyone would trade in an iPhone for any of the other options available, sparking a debate on the pros and cons of each form factor. It turned out several of the women keyed onto different devices from the men, so we decided to grab a camera and a big pile of devices and film the discussion.

Small form factor PC has intuitive advantages over a MID brick. Image Credit: Intel

What is that special "something" that makes devices like the iPhone so attractive? Is it the same for men and women? What device(s) would you pick for yourself and why?


Kiesha Cochrane, Intel's Consumer and Social Relations Manager points out the inherient problems with a too smart design in a streamlined brick form factor. Image Credit: Intel

The result not only taught me quite a bit about the different way people view these devices, but also ended up rather entertaining. Steve Paine from UMPCPortal was one of the participants, and already has a discussion going about the video.
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Public Relations consultant, Christine Ngo likes the "slide form factor with keyboard and full web capability over Blackberry and iPhone ... "In White". Image Credit: Intel

When we are all done one of the female participants provided the video title, and there you have it.
Reference Here>>

Worthy takeaways are issues that confront us all:

Do we keep cellphones as phones without the smarts? That is, have a smaller but functional internet access device (mini internet PC) and a dedicated phone.

Do we prefer an all-in-one device and have trade offs to deal with such as size, function, and form factor?

Is there really a gender component in all of this ... does small size matter (it's not what you may think - hint ... purses)?

Thursday, September 11, 2008

New Media Pocket Tool Rated Best Under $200

Kodak Zi6 pocket video camera - Lots of people love the Flip video camera for its smallness and ease-of-use but Kodak looks like they may one-up the Flip with the Zi6. The real attraction of the slightly more expensive Zi6 is that it shoots in 16x9 HD at 720p. Image Credit: Kodak

New Media Pocket Tool Rated Best Under $200

If video posting used to tell a story is the way one likes to do New Media communications, then this review about the Kodak Zi6 from Switched.com may be of interest to you.

Switched.com staffers provided their findings on a handful of camcorders that you can take home for less than 200 bucks. Each reviewer provided a brief introduction about the camera, what they liked and didn't like as well as a final verdict on the product. One of the six cameras in their test drive was Kodak's cool Zi6 Pocket Video Camera.So what was Switched.com's final verdict on the Zi6?

"After testing out the camcorder for a couple weeks, we recommend it as an excellent alternative to the much-hyped Flip, especially if you're looking for HD capability. Actually, size aside, it's quite simply the best of the bunch."

Become an instant celebrity or paparazzo! This sleek pocketable design is built for easy video—there is no lens cap, no dials to turn, or settings to set. Just turn it on and hit record to capture the action, adventure, and all the juicy details in stunning HD! Make your cinematic debut on any HDTV. Or just pop the USB in the nearest PC and you’re ready to share the fun on YouTube™. Image Credit: Kodak

This excerpted and edited from Switched.com -

Best Camcorders Under $200
by Thomas Houston, posted Sep 8th 2008 at 6:02AM

Kodak Zi6What It is:
Kodak's entry into the super affordable USB camcorder market,
the Zi6, comes with the ability to record high definition (HD) video (720p at 60 frames per second). As is standard for this new genre of camcorders, the controls and features are stripped down to the bare minimum, and it's incredibly easy to use, with just three controls. As for getting the footage onto your computer, you have two options. As on a digital camera, you could pop out the SD memory card and throw it into your computer's memory card slot or a card reader. Or, you can click the USB button on the front of the camcorder and a USB-equipped arm will pop out of the side of the case, which you can hook up directly to your computer's USB port.
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What we like:
You're probably wondering how the HD footage in a sub-$200 camcorder looks. Well, although the video may not look as stunning as what you'll get out of a more expensive camcorder, it looks better than the output of the rest of its pocket-sized brethren. In our tests, the color range was well-rounded and bright, the color balance was accurate, and even filming high-speed action didn't result in too much noise.The Zi6 comes with a SDHC (a faster, larger version of the standard SD cards) drive that supports cards up to 32-gigabyte (GB) cards (compared to the 2-gigabyte capacity of most of these budget camcorders). We like the option for swappable memory -- it means we can pop in a new card whenever we've filled up the current one.
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The camcorder uses two AA batteries, so you won't have to worry about lugging around a battery charger (note: it also comes with rechargeable Ni-MH AA batteries, if that's your thing).


3 mega-pixel still image from the Kodak Zi6 - Pictured is Monarch, a former show dog who reigns at Harmony Ridge Lodge, just north of Nevada City. Image Credit: James A. Martin

What we don't like:
The Zi6 comes with a disappointing 120MB of onboard memory, which is even worse when you consider the Zi6 doesn't come with an extra SDHC memory card. Fortunately, SD cards have dropped in price significantly over the past few years, but figure dropping down an extra $20-$30 for a 4-gigabyte SDHC card, and much more for anything approaching 32 gigabytes. It's hard to argue about size when camcorders are smaller than the size of your hand, but for something that is supposed to be pocket-sized, the Zi6 -- which is as big as an average digital point-and-shoot -- feels just a bit large.

Final verdict:
Size is a minor complaint, though, and we're impressed with the image quality, large and crisp 2.4-inch screen and easy-to-use interface. After testing out the camcorder for a couple weeks, we recommend it as an excellent alternative to the much-hyped Flip, especially if you're looking for HD capability. Actually, size aside, it's quite simply the best of the bunch. The Zi6 will run you around
$180 and is in stores now
Reference Here>>

Wednesday, September 10, 2008

Flip Form Factor Comes To Enterprise Mobility

BlackBerry Pearl Flip 8220 – Image Credit: RIM

Flip Form Factor Comes To Enterprise Mobility

A flat rectangle form factor found on most buy and use cellphones, iPOD’s, iPhone’s, Japan incorporated’s iPhone knock-offs, and etc. is not really the best form factor to use when one is looking for electronic communications tools for business field use. One of the main selling points for Motorola’s NEXTEL/Sprint push-to-talk enabled cellphone over the years was a flip or clamshell form factor largely due to the assumption that it offered greater protection to the touch surfaces like keys and display.

The Blackberry 8220 has now brought the flip phone form factor to a fully featured “smartphone” that would allow a greater argument for enterprise mobility applications in large field force deployments.

16 GB of on-board chip storage, a 2-megapixel camera with flash and zoom are on board, and it's also capable of video recording, an OS capable of running Microsoft (NSDQ: MSFT) Exchange, IMB Lotus, Novell (NSDQ: NOVL) GroupWise, and Web-based e-mails, and comes preloaded with DataViz Documents to Go, allowing users to edit Word, Excel, and PowerPoint files on the handset.

The only hindrance that may remain would be the ability to install specialized programs that are developed and implemented by the business enterprise that would like to utilize all that a smartphone would be able to deliver in a form factor that screams durability. Only T-Mobile and time will tell.

This excerpted and edited from Information Week -

RIM's Blackberry Flip Pearl Sports Clamshell
The company's first BlackBerry flip phone features push e-mail, Wi-Fi, Bluetooth, and document editing.
By Marin Perez - InformationWeek - September 10, 2008 10:20 AM

After months of speculation, Research In Motion (NSDQ: RIMM) officially announced its first clamshell smartphone.

The BlackBerry Pearl Flip 8220 still has many of the enterprise-grade features one expects from a BlackBerry, but the new form factor should help RIM bolster its presence in the casual market.

The light-sensing external display enables users to preview incoming e-mails, phone calls, texts, and photos without opening the handset. The company said the internal screen sports a 240 by 320 resolution for crisp detail and contrast.

Like the BlackBerry Pearl, the Flip has a SureType QWERTY keyboard for composing messages, and a trackball for navigation. The handset has integrated access with the BlackBerry wireless services for push corporate e-mail.
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While it lacks 3G network support, customers can use the integrated Wi-Fi and the EDGE connection for Internet browsing, e-mailing, and streaming video from YouTube's mobile site.

The handset works with the BlackBerry Media Sync application to let users sync their iTunes music.
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The smartphone is capable of playing video, has Bluetooth version 2.0, voice activated dialing, and background noise cancellation.
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The device measures in at about 3.9 by 1.9 by .7 inches, and it weighs 3.6 ounces.

T-Mobile will be the exclusive carrier of the handset in the United States, and it will be available this fall for an unspecified price.
Reference Here>>

Tuesday, August 19, 2008

Palm Treo Pro #9645 Set To Be Released Soon

Treo Pro 9645 features a QWERTY style keyboard - Image Credit: Palm Infocenter

Palm Treo Pro #9645 Set To Be Released Soon

Palm has pre-unveiled a new mobile device, the Treo Pro smartphone (working model number is expected to be the 9645). The new phone features a one-touch Wi-Fi button, GPS, Windows Mobile 6.1 and a high-resolution flush color touch screen.

Specs are still up in the air -- we're hearing there's a 400MHz processor and 128MB of RAM behind that 320 x 320 screen and original Xbox-looking exterior.

Available video includes the Treo Pro smartphone being put through some of its paces.


Mobility tools have become pedestrian and the Treo Pro is definitely in the mix.

Correct me if I'm wrong, isn't this the first Palm without either the Palm or Linux OS? If so, this represents a change at Palm in OS philosophy and direction.

Another case of - "if you can't lick 'em, join 'em"!

UPDATE, August 21, 2008:

Unlocked Freedom For Enterprise-Wide Applications

In North America, the cellphone/smartphone marketplace had been controlled by the businesses that provided the airwave radio links directly to the manufactured device that the customer carried. In short, all functionality of the phone was tightly controlled by the radio link provider as opposed to the manufacturer and/or the inventive software developer that could make the smartphone do more.

Palm, in a break from tradition and to gain an advantage in the marketing of their new Treo Pro plans to sell the device directly to the customers who want this freedom to have an unlocked (functions dictated by the radiolink operators – companies like Verizon, AT&T, T-Mobile, and etc.).

This strategy just might be a case of – “if you can’t join ‘em, lick ‘em”!

This excerpted and edited from Computerworld -

Palm plans to sell Treo Pro without U.S. operator partner
Treo Pro smart phone aimed squarely at enterprise customers

August 20, 2008 - IDG News Service via Computerworld


Palm Inc.'s decision to sell an unlocked Treo Pro, its newest smart phone aimed squarely at enterprise customers, could either be the start of a new trend or a sign that the struggling company may face even harder times to come, one analyst said.
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"It may be the beginning of a trend, but it may also be a bad sign," said Bill Hughes, an analyst at In-Stat. While he said he had no reason to think this is the case, Hughes noted that there is a chance that Palm couldn't find an operator interested in picking it up.
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The Treo Pro, which runs Windows Mobile and includes Wi-Fi and GPS (Global Positioning System) capability, will become available later this year on Palm's online store as well as from other Internet sites, retailers and enterprise resellers.

While some companies might be interested in buying unlocked devices, Palm might struggle to sell the new Treo to individuals without the help of operators.
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But buying unlocked phones can allow an enterprise buyer to better negotiate with mobile operators, Hughes noted. That's because operators typically factor in the cost of handset subsidies when selling airtime to enterprises.

In theory, having unlocked phones could also allow an enterprise to negotiate a better deal from a competitive mobile operator and easily switch to that operator by simply providing users with new SIM (Subscriber Identity Module) cards to insert into their phones. However, in the U.S. that's not a major benefit because operators use multiple incompatible technologies. The Treo Pro runs on 3G technology used by T-Mobile, an operator not typically favored by enterprise users, and by AT&T Inc.
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The Treo Pro doesn't come cheap: It will cost $549. It's difficult to compare that price with those other popular phones because most, like the iPhone, require a multiyear service contract with an operator in the U.S. In Europe, Vodafone Italia sells the 8GB iPhone 3G without a contract for $734).

The Treo Pro is an attractive device that in some ways resembles the iPhone. It's one of the first phones to come out of Palm since Jon Rubinstein, a former Apple Inc. engineer who contributed to the creation of the iPod, joined the company.

Reference Here>>

Sunday, July 06, 2008

Biometric ID Data Bases Lead To Terror Connections

FBI agent Paul Shannon led a team sent to Afghanistan in 2001 to fingerprint and interview foreign fighters for a database of known or suspected terrorists. Here, he takes Saddam Hussein's prints after his capture in 2003. Image Credit: FBI

Biometric ID Data Bases Lead To Terror Connections

Since September 11, 2001, the increase in the attention to detail of fingerprint ID procedures combined with the connection of data base information has lead to some surprising information results.

It turns out that more times than not, terror suspects that are fingerprinted in faraway hazardous territories, have been arrested in the United States and sport provable criminal records.

If our military presence in Iraq, Afghanistan, and other areas of the world where Islamic bred terrorism were to cease, this information and its depth of connection would be sorely missed and our freedoms would be hampered in this, and other countries that are potential targets of this brand of terrorism.

This excerpted from the Washington Post –

Post-9/11 Dragnet Turns Up Surprises
Biometrics Link Foreign Detainees To Arrests in U.S.
By Ellen Nakashima - Washington Post Staff Writer (with contributions from Staff researcher, Richard Drezen) - Sunday, July 6, 2008; Page A01

In the six-and-a-half years that the U.S. government has been fingerprinting insurgents, detainees and ordinary people in Afghanistan, Iraq and the Horn of Africa, hundreds have turned out to share an unexpected background, FBI and military officials said. They have criminal arrest records in the United States.

There was the suspected militant fleeing Somalia who had been arrested on a drug charge in New Jersey. And the man stopped at a checkpoint in Tikrit who claimed to be a dirt farmer but had 11 felony charges in the United States, including assault with a deadly weapon.

The records suggest that potential enemies abroad know a great deal about the United States because many of them have lived here, officials said. The matches also reflect the power of sharing data across agencies and even countries, data that links an identity to a distinguishing human characteristic such as a fingerprint.

"I found the number stunning," said Frances Fragos Townsend, a security consultant and former assistant to the president for homeland security. "It suggested to me that this was going to give us far greater insight into the relationships between individuals fighting against U.S. forces in the theater and potential U.S. cells or support networks here in the United States."
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The effort is being boosted by a presidential directive signed June 5, which gave the U.S. attorney general and other cabinet officials 90 days to come up with a plan to expand the use of biometrics by, among other things, recommending categories of people to be screened beyond "known or suspected" terrorists.
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Civil libertarians have raised concerns about whether people on the watch lists have been appropriately determined to be terrorists, a process that senior government officials acknowledge is an art, not a science.

Large-scale identity systems "can raise serious privacy concerns, if not singly, then jointly and severally," said a 2007 study by the Defense Science Board Task Force on Defense Biometrics. The ability "to cross reference and draw new, previously unimagined, inferences," is a boon for the government and the bane of privacy advocates, it said.
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An FBI Mission
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"The bottom line is we're locking people up," said Thomas E. Bush III, FBI assistant director of the Criminal Justice Information Services division. "Stopping people coming into this country. Identifying IED-makers in a way never done before. That's the beauty of this whole data-sharing effort. We're pushing our borders back."
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As they analyzed the results, they were surprised to learn that one out of every 100 detainees was already in the FBI's database for arrests. Many arrests were for drunken driving, passing bad checks and traffic violations, FBI officials said.

"Frankly I was surprised that we were getting those kind of hits at all," recalled Townsend, who left government in January. They identified "a potential vulnerability" to national security the government had not fully appreciated, she said.
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One of the first men fingerprinted by the FBI team was a fighter who claimed he was in Afghanistan to learn the ancient art of falconry. But a fingerprint check showed that in August 2001 he had been turned away from Orlando International Airport by an immigration official who thought he might overstay his visa. Mohamed al Kahtani would later be named by the Sept. 11 Commission as someone who allegedly had sought to participate in hijackings. He currently is in custody at Guantanamo Bay.

Similarly, in 2004, an FBI team choppered to a remote desert camp on the Iraq-Iran border, home to the Mujahedin-e-Khalq (MEK), whose aim is to overthrow the Iranian government. The MEK lead an austere lifestyle in which men are segregated from women and material goods are renounced. The U.S. State Department considers the organization to be a terrorist group.

The FBI team fingerprinted 3,800 fighters. More than 40, Shannon said, had previous criminal records in the agency's database.
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Errors in matching, though rare, have occurred. In a noted 2004 case, Oregon lawyer Brandon Mayfield was erroneously named as a suspect in the Madrid train bombings that killed 191 people. FBI lab analysts matched a print lifted from a plastic bag at the crime scene to his fingerprints that were stored in the FBI's criminal database because of a 1985 arrest for auto burglary when he was a teenager. The charge had been dismissed. After a critical Justice Department Inspector General audit, the FBI made fixes in its system. A recent inspector general report found the FBI fingerprint matching to be generally accurate.
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Civil libertarians, however, worry that the systems are not transparent enough for outsiders to tell how the government decides who belongs on a watch list and how that information is handled.

"The day when the federal government can tell people the basis they've been put on the watch list is the day we can have more confidence in biometric identification," said Marc Rotenberg, executive director of the Electronic Privacy Information Center.

Vetting the data is the job of analysts at the National Counterterrorism Center, an office park-like complex in McLean run by the Office of the Director of National Intelligence. Analysts there scour intelligence reports to create the master international terrorist watch list.
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For example, a roadside bomb may explode and a patrol may fingerprint bystanders because insurgents have been known to remain at the scene to observe the results of their work. Prints also can be lifted off tiny fragments of exploded bombs, said military officials and contractors involved in the work.

Analysts are not just trying to identify the prints on the bomb. They want to find out who the bomb-carrier associates with. Who he calls. Who calls him. That could lead to the higher-level operatives who planned and financed attacks.

Already, fingerprints lifted off a bomb fragment have been linked to people trying to enter the United States, they said.

In a separate data-sharing program, 365 Iraqis who have applied to the Department of Homeland Security for refugee status have been denied because their fingerprints turned up in the Defense Department's database of known or suspected terrorists, Richardson said.

If Iraq and Afghanistan were a proving ground of sorts for biometric watch-listing, the U.S. government is moving quickly to try to build a domestic version.
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Steve Nixon, a director at the Office of the Director of National Intelligence, said the effort is key to national security.

"When we look at the road and the challenges, globalization and the spread of technology has empowered small groups of individuals, bad guys, to be more powerful than at any other time in history," he said. "We have to know who these people are when we encounter them. A lot of what we're doing in intelligence now is trying to identify a person. Biometrics is a key element of that."

Reference Here>>

Wednesday, June 25, 2008

Software Option Doors Thrown Open By Cellphone Hardware Giant

Smartphones as represented by the Nokia "N" series pictured here, are getting a software structural boost with the formation of an "open-source" foundation based on the Symbian OS software platform. Image Credit: Nokia via BusinessWeek

Software Option Doors Thrown Open By Cellphone Hardware Giant

In a move that will become the sea change for an industry that had been largely controlled here in North America by consumer level distributors, the world’s largest cellphone handset manufacturer buys the software operating system and plans to make the code available to developers.
By releasing the operating system to other developers, any manufacturer of a cellphone handset could adopt the software for use on its hardware platform and thereby “spread the wealth” of the development of programs that people use to get more function out of there daily mobility devices.

This move is 180 degrees from the way the recent development and release of Apple’s popular iPhone. All hardware and software comes from and can only be approved for use in the iPhone by Apple and its willing marketing partner, AT&T.

With Nokia’s ownership of the Symbian operating system software, and the decision to release the ability to use this operating system on any other manufacturers’ hardware, will naturally lead to the development of programs that can be used on many types of phones anyone purchases.

This ability for the software to work on many manufacturers’ phones will increase the competition for the more popular software applications that will get things done better, faster, and at a lower cost. An explosion of development will ensue to meet the demand for an application starved marketplace based upon the improved intelligence of the new generation of handsets.

Apple, however, will remain Apple.

Vodafone to offer 10 3G handsets including two megapixel camera phone. The headsets to be offered are: Sharp 802, Sharp 902, Motorola E1000, Motorola C980, Motorola V980, EC's Vodafone 802N, Sony Ericsson V800, Nokia 6630, Samsung Z110V and Samsung Z107V. Image Credit: wirelessmoment.com

This excerpted and edited from BusinessWeek -

Nokia Throws Open Mobile Software
Buying Symbian and making its mobile operating-system software open source should keep the likes of Apple and Microsoft on their toes
by Jennifer L. Schenker (With Mark Scott in London) – BusinessWeek,Technology (Paris) - June 24, 2008, 2:16PM EST

Few companies have the heft to take on Apple (
AAPL), Google (GOOG), and Microsoft (MSFT)—much less all three at the same time. But Nokia (NOK), the world's largest handset maker, made it clear on June 24 that it does not intend to cede its ground in mobile-phone software to gate-crashing U.S. tech giants.

The Finnish company announced a plan to buy the 52.1% of shares it doesn't already own in London-based
Symbian, the leading maker of operating system software for advanced mobile phones. In an industry-shifting move, Nokia will merge the company with parts of its own organization and then create an open-source foundation that will give away the resulting software for free to other handset makers.

Until now, Symbian has been owned by a consortium of rivals including Nokia, Sony (
SNE), Ericsson (ERIC), Panasonic (MC), Siemens (SI), and Samsung. The company was set up a decade ago to develop an independent software platform for smartphones. And indeed, Symbian software is now used in more than half of all such devices, relegating rivals such as Microsoft's pint-size Windows Mobile to a thin slice of the market.

But in the past year, the complexion of the industry has shifted as a new crop of rivals, most using open-source Linux software, have barged in. Nokia and the newcomers are now locked in a high-stakes battle whose outcome could shape the future of mobile communication—and by extension, of the Internet, as a growing number of consumers around the world
access the Web from handheld devices (BusinessWeek.com, 2/12/08).
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But there's more to it than that. In an era of emerging wireless applications, a platform is merely the jumping-off point. The real focus in the industry is shifting from what's inside the phone to the snazzy online stuff a handset can access over the air—from mobile music and photo sharing to GPS and location-based services.
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Before Nokia can convert millions of customers to wireless Web services, though, it has to give many more phones the capability found in its high-end N-Series models or the trendsetting Apple iPhone. That's where Symbian comes in: Today it's used mostly for top-of-the-line devices, but Nokia and others want to see it move down into mass-market products (known in industry jargon as "feature phones").

Today, such phones tend to use inflexible, homegrown software that's nightmarishly hard for handset makers and mobile operators to modify, limiting the opportunity for economies of scale possible if phones from many makers shared common software. Closed systems also make life more difficult for operators and suppliers of mobile software and services.
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Can the new Symbian Foundation really be open and independent when Nokia has such a vested interest in its software? That's one reason so many big players in the mobile and tech industries continue to spread their bets.
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In the end, it's unlikely any one operating system will prevail in handsets, as happened with Windows on personal computers. And for all its efforts to remain in the lead, Symbian could stumble if the rival initiatives do a better job of recruiting handset makers, independent software developers, service providers—and end users.

"This is a difficult industry," says Colly Myers, a former CEO of Symbian. "Part of it is technology; part of it is fashion; and part of it is consumer." As with anything tied to trends, he notes, "today's hero is tomorrow's fallen idol."

Reference Here>>

The big question here is will Symbian software development begin to tackle business development and mobility applications just as PALM attempted to do in its relationship with Motorola (Symbol Technologies) and JANAM ... or will this application segment become a backwater development eddy as it had for both of these business efforts ... who are left with a graduating path to the more capable linux OS for the future?

At the very least, consumers will win through a broader access to applications for use on a greater choice of devices that will provide full computer functionality, aided with access to the internet via WiFi or cell tower on an anytime, anywhere basis.

Welcome to the new emerging and open world of personal computer/phone mobility!

Monday, June 23, 2008

Proximity Payment Systems Get An Olympian Effort

Artist Conception - Olympic Stadium, London. Image Credit: Evening Standard (UK)

Proximity Payment Systems Get An Olympian Effort

From cellphones, credit/debit cards, to kiosk pay systems … the 2012 Olympic Games hosted by England will be run as a cashless, contactless payment affaire.

London already boasts more than 5,000 retailers from quick transaction food to specialty retail working with the new systems that feature the use of a special Visa “wave and pay” card that goes by the name Oyster.

The larger plan for the Olympic venues is to have all that attend, carry absolutely NO CASH and be able to go from venue to venue in a utopian, controlled instant and/or pre-paid environment.

Contactless payment systems known as "wave and pay". Image Credit: The Retail Factory (UK)

This from the Evening Standard (UK) -

The plastic Olympics: visitors to 2012 told 'no cash is needed'
Mark Prigg, Science Correspondent - 19.06.08

Visa is already using the technology and has distributed more than 100,000 "wave and pay" cards to its customers in London. More than 5,000 retailers, including McDonald's, Krispy Kreme and Eat have signed up to the scheme.
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From today, the cards can also be used to pay for an Evening Standard simply by tapping them over electronic readers at vendors' kiosks. This uses GPRS-based technology developed in conjunction with Lloyds TSB Cardnet. Guido Mangiagalli of Visa said: "By the end of the year we hope to have over 13,000 retailers signed up but we see the 2012 Games as being our chance to really showcase this technology. Every Olympic venue will have contactless readers in retailers and we aim to make the Games entirely cash-free for visitors."
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For visitors to the Olympics who do not own a credit card, prepay cards will be sold. Payments with the cards will be limited to £10 and Visa hopes they will be used for smaller purchases.
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Mr Mangiagalli said: "We knew there would need to be a significant cultural shift for consumers and retailers to fully embrace the concept of using cards to make low-value payments - traditionally the preserve of cash.
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"In retail environments, such as coffee shops, express grocery stores and newsagents, where purchases are lowvalue and speed of service is essential, Visa payWave offers a secure, convenient and quick alternative to cash and it is revolutionising how consumers pay for items in London and across Europe."

Mobile phone firm O2 has also been testing the technology with a mobile that acts as a credit card and Oyster card. Users simply swipe the back of the phone over a reader to make payments.

Reference Here>>

Thursday, June 19, 2008

Traffic Jams On The Information Superhighway Explained

The Harbor Freeway Interchange is the largest and tallest freeway interchange in Southern California. This massive 5-stack interchange connects the Century Freeway (I-105) with the Harbor Freeway (I-110). Nestled between its soaring ramps is a 3-level train and bus depot. Image Credit: g. s. george (2007)

Traffic Jams On The Information Superhighway Explained

In an article published in Britain’s leading financial publication, the Financial Times, the Chief Technology Officer of Nortel Systems does a pretty good job of explaining the current and future landscape of the demands consumers are placing on today’s internet.

The demand and applications requiring more data to be transferred in shorter periods of time combined with the availability and expansion of mobility devices, are having their effect on the efficiency and confidence in the structure of the whole of this New Media world.

If consumer and business applications are to be successful in the future, changes will need to take place in order to have a system that will deliver the desired communication requirements demanded by all who participate.

Using MobileFrame's Smart Architecture, novice computer users can build and deploy sophisticated mobile applications, and make changes, without the need for professional IT services. When the MobileFrame Monitor autonomously senses network availability, it transmits those processes to selected remote client devices across any wired or wireless TCP/IP connection (WAN, LAN, 802.11, GPRS, device dock). The MobileFrame Client operates on any .NET enabled handheld device, including Pocket PC PDA's, Tablet PC's or Laptops. Image Credit: mobileworxs.co.uk

This excerpted and edited from the Financial Times (UK) –

Satisfying the bandwidth monster in all of us
By John Roese - Published: June 18 2008 03:00 Last updated: June 18 2008 03:00

The internet today is much like a motorway or freeway, with its multiple lanes, on and off-ramps, and its ability to move large volumes of traffic made up of different types of vehicles from point A to B quite effectively most of the time.

More often than not, things run smoothly, but during rush hour, arteries get congested and traffic slows to a crawl, no matter what vehicle you drive.

At the heart of the internet are fat "pipes" - the fibre-optic equivalents of the LA Freeway - which can carry huge amounts of "traffic" in the form of voice, data, video and any combination thereof. The myriad on and off-ramps - connections that telecom service providers have hooked up to it - are not quite so fat or quite so fast.

The "vehicles" traveling over the internet form different-sized traffic streams; roughly speaking, smaller streams carry voice, medium-sized streams carry data such as e-mail with attachments and internet links, and monster streams carry video.

And, as on the LA Freeway, traffic jams and accidents on the internet can and do occur. In the internet world that can mean a delay in packets arriving at their destination - which, for an internet phone call can result in a voice sounding like a Dalek - or packets arriving without all the "passengers", potentially causing the video you are watching or the phone conversation you are having to terminate.

It is these traffic jams and accidents that are causing increasing concern for internet service providers (ISPs), who bear the brunt of the resulting end-user road rage. This is in spite of the fact that it is end users themselves wreaking the havoc as they embrace and demand services and applications that require increasingly large amounts of bandwidth.
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Downloading a DVD on demand takes the equivalent bandwidth of 16m web page downloads, 400,000 e-mails, or nearly 2,000 iTunes songs (the size of web, music and e-mail files varies greatly, but these are realistic averages). And one movie on a dual-layer Blu-ray disk consumes the staggering equivalent of 100m web page downloads, 2.5m e-mails, and more than 12,000 iTunes songs. Suddenly, the images of consumers as bandwidth-hungry monsters and the LA Freeway as a car park spring to mind.
----
The new services are gobbling up huge amounts of bandwidth, to the point where we have virtually eliminated the "bandwidth glut" of unused capacity that was built up during the late 1990s dotcom boom. We are, in fact, speeding towards a "bandwidth crisis".
----
Anything that would benefit from being connected is being connected. This is not just mobile phones and PDAs, but home appliances, cars, clothing, industrial machinery and billions of small sensors that can be used for everything from monitoring patients' vital signs for remote diagnostics and emergency alerting, to environmental conditions and countless other items.

So, what can we do?

First, we need to expand the freeway but without the year-long roadworks that cause endless frustration.
----
This is something Nortel is working on. We are making it so that each road (that is - a single-strand of optical fibre) can support up to 80 lanes (called wavelengths in the telecom world). The result is that one road can move eight terabytes (thousand billion bytes) of information per second compared to less than one terabyte today. (To provide some context, the entire UK National Archive contains approximately 60 terabytes of data.)

Most importantly, this expansion can be achieved by upgrading existing fibre networks - without the delay, cost and inconvenience of new fibre roll-outs. As well as making the internet motorway bigger, it needs to be made more efficient, for example by replacing the "traffic lights" of legacy internet systems with "roundabouts" that keep traffic flowing, and by making the on-ramps much bigger.

Is there a way to sate the ravenous appetite of the bandwidth monster in us all?

No, not really. We have an insatiable - and natural - need to communicate with each other in as rich a way as possible and we will take advantage of every type of media in order to do so. That will never change.

But by applying breakthrough technology and by looking intelligently at the evolution of the internet, there is a way to ensure we never go hungry.
Reference Here>>

Thursday, May 22, 2008

INDY DownForce And Marketing Blunders

Promotional graphic used by INDY DownForce to promote mobile information alert applications. Non-sponsoring company product married to a log-time IRL racing team and series sponsor from the same mobile products industry. Graphic Credit: INDY DownForce broadcast email to inbox

INDY DownForce And Marketing Blunders

Mark this down as one of those - "What's Wrong With This Picture?", episodes.

To the casual observer, this issue may not mean so much … but to sponsoring entities that pay big bucks to support an advertising and branding awareness campaigns, this blunder is BIG.

This morning, we at Symblogogy received an announcement from the fansite of the Indy Racing League informing fans of a new and free function one could bring to their mobile phones.

The text from the email alert reads as follows:

IndyCar Mobile gets you FREE, convenient access to IndyCar Series racing at your fingertips. Get the inside edge on racing action with features such as:

Just Released!

RITMO Mundo Timing and Scoring - Breaking News - Race Videos - Photos - Discounts - IndyCar Nation and more...

The problem comes when one looks at the photo used to illustrate and draw attention to the free offer. The photo features a BlackBerry mobile phone with Danica Patrick’s - Andretti Green Racing, MOTOROLA Sponsored Dallara racing machine in front to emphasize the IRL Timing and Scoring feature tie-in.

Think of the symbology …

Doesn’t anyone understand Marketing 101 down there at INDY DownForce? Isn’t there any sensibility to the ties of who sponsors what, and if it makes sense to have a non-sponsoring company’s product (BlackBerry, RIM) be shown prominently with a strong, competitive sponsoring company effort (Motorola)?

Why couldn’t INDY DownForce have stripped up this marketing graphic using a Motorola RAZR … or similar Motorola product as opposed to a RIM manufactured product?

How are IRL racing teams going to relate the value of sponsorship with this type of vision and lack of collaborative support?

The fact remains that many teams have started the first three races of the ICS season with little or NO SPONSOR SUPPORT on their sidepods!

This is a blunder … a BIG marketing blunder indeed!

Friday, May 02, 2008

At Xerox, It's Here Today ... Gone Tomorrow!

Graphic showing the "invisible ink" effect of the Xerox "photochromatic compound" transient document process. Image Credit: Xerox Corp.

At Xerox, It's Here Today ... Gone Tomorrow! - Originally posted 9/8/06

Just when you begin to think that paper documents are about to be a thing of the past ... "Everything is going digital!" ... Xerox reveals that it still is applying R&D assets on hardcopy processes.

That's right, there is an identified need to have a printed (on a sheet of paper) document that has a ticking-time value for its intended use. The image is applied to the paper, then, after about sixteen hours, the image disappears.

We at Symblogogy will define the document derived from this process as a "Workday Lifetime Document" or WLD.

Output from a Xerox inkless printer. Images last only about one working day. Image Credit: Xerox via TFOT

Excerpts from PC Pro (United Kingdom) -

Xerox reveals transient documents
By Alun Williams – PC Pro - Thursday 7th September 2006, 11:04 AM

Xerox has lifted the veil from some of its research and development work in the field of printing. The cutting-edge research highlighted at a press event involved current projects that are expected to see the commercial light of day within 18-months, including a twist on the theme of invisible ink.

Mario Jarmasz, an engineer from one of the company's R&D centres, in Grenoble, was speaking at the launch of the Xerox's entry-level A4-only multi-function printers. As well as a looking at 'print infrastructure mining', which brings the techniques of data mining to enterprise print logs to better optimise the flow of print jobs around an organisation, he also demoed the very intriguing 'transient documents'.

This offers the prospect of reusable paper in the sense that the content is automatically erased after a period of time, ready for fresh printing. Inspired by the fact that many print outs have a life-span of a few hours (think of the emails you may print out just to read, or the content you proof read on the train journey back home), the specially prepared paper will preserve its content for up to 16 hours.

XRCC researcher Peter Kazmaier with erasable paper output in the lab. Image Credit: Xerox via TFOT

The paper has a photochromic compound that changes from a clear state to a coloured state under ultra-violet light. This can create the print face, which will duly fade with time. Further research is being undertaken to give the option of subsequently preserving the content if the user desires, which might literally involve warming up old data through the heating of the paper.

----
Jarmasz also demonstrated the company's work on mobile document imaging, for example capturing data from business cards through a process of OCR compression and then transmission. Possible developments of this work include expanding email interfaces to incorporate handwritten input and the management of distributed forms.

Xerox, of course, is legendary for its Palo Alto Research Center (PARC), which claims credit for developing Ethernet and laser printers as well as the first personal computer. Having developed the machines, the researchers then wanted to connect them and then to print, and the rest is history.

Reference Here>>

Okay ... so, what do you think about this technological document imaging "breakthrough"? Symblogogy would like to hear your thoughts. The lines are open!







UPDATE - This, from interview posted at The Future Of Things 2-15-2007 -

To learn more about Xerox's inkless printer technology, an interview with Dr. Paul Smith, laboratory manager at the Xerox Research Centre of Canada, provides updated insights.

Q: When did you start working on the erasable paper technology and what was the motivation for the project?

A: We began work on erasable paper about three years ago. This followed extensive research by our work practices team from PARC who spent time with customers in offices. People still like the feel and look of paper—it is one of the best ways to communicate and show information. But our customers told us they would like to use a little less paper, so we began working on ways to create paper documents that could be reused.

Q: Did you have a Eureka! moment during the development?

A: The Eureka moment really came during the discussions with customers when we determined that two of every five documents are only used for as little as a day or even for less than a minute. Individuals might print their calendar or memos for a meeting or even the header sheet that goes with networked printers that tells who the document belongs to. You use that literally for only a minute and then put it in the recycle box.

Q: How does the erasable paper work? Could it be used to print in color?

Dr. Paul Smith with inkless output from two different runs. Image Credit: TFOT

A: The erasable paper is not really printed. The paper is coated with a coating of only a few microns. This overlay contains chemicals that are activated by a light bar in the printer or multifunction device that creates the image. At this time the image is black or a dark purple color. It is conceivable that color could be created, but we are not working in that area now.

Although on the surface it may appear simple to develop a paper that can be imaged using UV light alone and then fades at a specified rate at room temperature, in practice there are many complex elements which must come together to make this a viable technology. Erasable paper technology is based on a photochromic concept similar to transition sunglasses which turn dark in bright sunlight and are seen through in a dark room. In the case of sunglasses the photochromic molecule, normally from a class of molecules such as spiropyran, reversibly converts from a colorless form to a colored form. In the case of the erasable paper, the compound that is present within the paper also turns from a colorless form to colored when exposed to a specific wavelength of light. The compound then gradually reverts back to its original colorless form over a period of time.

The end result is a reusable paper which feels very much like regular paper and is not at all like the older, waxy fax paper. The reusable paper technology has been developed from scratch but does incorporate elements which have been disclosed before. With respect to the light source, it is just beyond the blue end of the visible light spectrum. The intensity required is directly related to the writing speed that one would like to support.


Q: Can we describe what you have developed as an inkless printer?

A: People normally associate printing with inks and toners which are deposited onto the paper to make the image. This in fact is an inkless printer. The media itself creates the image after exposure to light.

Q: How many write-rewrite cycles did you perform with each paper?

A: We have been able to rewrite on the paper as many as fifty times.

Q: What printing resolution did you achieve?

A: We currently use 150 dpi, but this is not a limitation, this is just due to the resolution of the image bar that we use. This resolution is more than adequate considering the documents that are being considered for use with transient documents such as cover sheets and e-mails. We could have a much higher resolution if required.

Q: Since the paper is sensitive to U.V. radiation, what happens if you leave paper near the window or even outside on a sunny day?

A: This paper responds to a specific wavelength of light and requires a certain intensity level to change color. The intensity required is higher than the intensity observed in sunlight.

Q: Many other technologies developed in the past by Xerox failed to materialize and were later introduced by other companies. Do you fear a similar fate for the erasable paper?


Xerox's erasable paper—gradual disappearance over time. Image Credit: Xerox via TFOT

A: It is sort of a Silicon Valley myth that Xerox has not been successful in bringing technology products to market, yet we are a $15.7 billion company based on technology that we created ourselves. Our researchers invented the Ethernet, the first laser printer, the first plain-paper fax machine and the graphic user interface. There have been more than 40 successful spin-outs and startups based on Xerox technology. We are confident, based on our extensive focus groups, that there is customer interest in this project and that we will be able to develop a successful product.

Q: Can the erasable paper be used for security purposes?
A: There are many potential applications and a large amount of interest for this technology. Xerox is currently considering all potential commercialization avenues.

Q: When do you predict the erasable paper to reach the consumer market, and what obstacles do you still face in its development?

A: This is a very early research project that is several years away from reaching the market. We will be looking at a number of elements related to quality of image, length of time for the image to fade and more. There is a great deal more work to be done before this will be a product.

Q: How much do you predict the erasable paper will cost when launched?

A: Because erasable paper is still in the research centers, there is no way to speculate on what the cost of the paper will be. However, I want to clarify that this may not require a stand-alone special printer. In our prototypes, we use it as an added feature in existing Xerox multifunction devices. The erasable paper would be in one of the three or four paper drawers that these devices typically offer.

Q: What are the current limitations of the erasable paper technology? Will you be able to control the time it takes for the text to disappear?

A: Currently the image fades in about 16 to 24 hours. We do expect further research will be able to control how long the image lasts. You can also immediately erase the paper and use it again by applying a heat source or putting the paper right in the machine to be reprinted.

Q: Do you fear people will mix regular paper and erasable paper and print important documents on erasable paper? Will it be possible to allow future printers to recognize the type of paper as erasable or regular and notify the user accordingly?

A: The way Xerox multifunction devices are set up, you can currently select what type of paper you wish to use, based on sizes, color, transparencies, and so forth that are loaded into the drawers. So it will certainly be an option that you will be able to tell the printing device when to use erasable paper.
Reference Here>>

UPDATED 5-2-2008:

Xerox touts erasable paper, smart documents
The hi-tech paper can be reused up to 100 times
By Agam Shah - April 29, 2008 (IDG News Service)

Xerox Corp.'s research arm yesterday showcased its latest innovations, including erasable paper and tools that make documents "smart" by adding a deeper meaning to words and images.

Since its establishment in 1970, the Palo Alto Research Center Inc. (PARC), funded by Xerox, has created numerous technologies now available on PCs, including Ethernet, the graphical user interface (GUI) and the computer mouse. The laboratory, with other Xerox research facilities, is now trying to help its parent company and other start-ups by focusing on printing and other innovations to access, use and secure electronic documents.

Scientists demonstrated paper that can be reused after printed text automatically deletes itself from the paper's surface within 24 hours. Instead of trashing or recycling after one use, a single piece of paper can be used a second time, and reused up to 100 times, said Eric Shrader, area manager at PARC.

Predictions that paper would disappear in the 1970s in favor of electronic documents were wrong, Shrader said. As the number of electronic documents produced increases, about two to five pages are printed in the office for daily use, like e-mail messages and Web pages, which are discarded or recycled after being read. Reusable paper reduces waste, is environmentally safe, and helps reduce overall printing and paper costs, Shrader said.

Reference Here>>

Friday, April 11, 2008

Racetrack – The Future Of Computer Memory Systems

Almaden Research Center - Image Credit: The Almaden Research Center (IBM)

Racetrack – The Future Of Computer Memory Systems

A new way and concept of looking at retrievable, stored memory has just been tested, proven and explained by IBM’s main research center in the Silicon Valley.

The Almaden Research Center announced this week the breakthrough in the way memory is stored and retrieved by using a system known internally as silicon-on-insulator photonic wire based racetrack resonators – “Racetrack” for short.

IBM's "RACETRACK" MEMORY MOVES CLOSER: A diagram of the nanowire shows how an electric current is used to slide -- or "race" – tiny magnetic patterns around the nanowire "track," where the device can read and write data in less than a nanosecond. The racetrack memory would stand billions of nanowires, like the one diagrammed here, around the edge of a chip, and potentially allow for hundreds of times the amount of storage in the same space as today's memory. Image Credit: The Almaden Research Center (IBM)

This excerpted from The Almaden Research Center (IBM) -

IBM Moves Closer to New Class of Computer Memory
The Almaden Research Center 10-Apr-2008

IBM scientists unveiled a major breakthrough in their effort to build a new class of memory, nicknamed "racetrack." The racetrack memory would stand billions of nanowires around the edge of a chip, and potentially allow for hundreds of times the amount of storage in the same space as today's memory.
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In two papers published in the April 11 issue of Science, IBM Fellow Stuart Parkin and colleagues at the IBM Almaden Research Center in San Jose describe both the fundamentals of a technology dubbed "racetrack" memory as well as a milestone in that technology. This milestone could lead to electronic devices capable of storing far more data in the same amount of space than is possible today, with lightning-fast boot times, far lower cost and unprecedented stability and durability.
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In their paper, the scientists describe their use of horizontal permalloy nanowires to demonstrate the successive creation, motion and detection of domain walls by using sequences of properly timed nanosecond long spin-polarized current pulses. The cycle time for the writing and shifting of the domain walls is a few tens of nanoseconds. These results illustrate the basic concept of a magnetic shift register relying on the phenomenon of spin momentum transfer to move series of closely spaced domain walls – an entirely new take on the decades-old concept of storing information in movable domain walls.

Ultimately, the researchers expect the racetrack to move into the third dimension (3D) with the construction of a novel 3D racetrack memory device, a paradigm shift from traditional two-dimensional arrays of transistors and magnetic bits found in silicon-based microelectronic devices and hard disk drives. By moving into the third dimension, racetrack memory stands to open new possibilities for developing less expensive, faster devices because it is not dependant on miniaturization as dictated by Moore’s Law.
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The expected benefits of racetrack memory over today’s memory technologies include operating at a greater speed, consuming much less power, and being practically indestructible, potentially unleashing applications that nobody has even imagined yet.
Reference Here>>

Friday, April 04, 2008

Smartcard Hack Could Expose 2 Billion Cards

Embedded RFID MiFare Classic RFID chip. The ability to read and replace information stored on a card people carry to expidite transactions, access control, and other "secure" exchanges of sensitive information is at threat. Image Credit: CashCard

Smartcard Hack Could Expose 2 Billion Cards

A computer club in Germany in concert with a few university students in the United States have broken into the encryption scheme designed to secure the information stored on smartcards used in everyday applications.

These cards employ a RFID technology used in an estimated two billion plus smart cards first invented by NXP.

This event is the first real breach perpetrated on the widely used MiFare Classic RFID chip. The hackers, once they figured out how to break the encryption scheme, stated that the process is easy to reproduce. NXP downplays the significance of the hack.

Micromodule Pte Ltd is an independent smart card and micromodule manufacturer in Singapore. With complete module and smart card manufacturing facilities, we are offering very competitive, high quality chip cards and chip modules at fast delivery time. Our products include standard secure memory cards, microprocessor cards and custom specific multi-chip modules and cards (contact and contactless). We also supply all types of Mifare cards. Caption & Image Credit: Micromodule Pte Ltd

This excerpted from EETimes -

NXP RFID encryption cracked
Christoph Hammerschmidt - Industrial DesignLine Europe - (04/01/2008 8:11 AM EDT)

MUNICH, Germany — The Chaos Computer Club (Hamburg, Germany) has cracked the encryption scheme of NXPs popular Mifare Classic RFID chip. The device is used in many contactless smartcard applications including fare collection, loyalty cards or access control cards.
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According to a report in Sueddeutsche Zeitung, Chaos Computer Club (CCC) experts along with colleagues from the University of Virginia cracked the encoding scheme with little effort. The achievement allows the crackers to read out data, recharge payment cards, copy RFID cards or generate "new" users.
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The spokesperson also pointed out that the Mifare Classic is not used in security-critical applications such as passports or electronic health cards.

The Chaos Computer Club was not available for comment.

Reference Here>>

NXP MiFare RFID payment card – Image Credit: Arygon

And this excerpted from NXP about MiFare Classic –

The MIFARE® classic family is the pioneer and front runner in contactless smart card ICs operating in the 13.56 MHz frequency range with read/write capability. The MIFARE® standard IC, launched in 1995, was the first product which could be fitted into a ISO contactless smart card, and with its slim coil allowed very high volume production.

Today, over 200 million MIFARE® Standard ICs are in use around the globe, covering more than 85% (source: Frost & Sullivan, 2000) of the contactless smart card market. As such, MIFARE® Standard represents the de-facto industry standard and is the benchmark for competing technologies.

Reference Here>>

And lastly, this from Computerworld –

RFID hack could crack open 2 billion smart cards
Analyst: One European government sent armed guards to protect facilities using the card
By Sharon Gaudin - Computerworld - March 14, 2008

A student at the University of Virginia has discovered a way to break through the encryption code of RFID chips used in up to 2 billion smart cards used to open doors and board public transportation systems.
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"It turns out it's a pretty huge deal," said Ken van Wyk, principal consultant at KRvW Associates. "There are a lot of these things floating around out there. Using it for building locks is the biggy, especially when it's used in sensitive government facilities — and I know for a fact it's being used in sensitive government facilities."

Van Wyk told Computerworld that one European country has deployed military soldiers to guard some government facilities that use the MiFare Classic chip in their smart door key cards. "Deploying guards to facilities like that is not done lightly," he added. "They recognize that they have a huge exposure. Deploying guards is expensive. They're not doing it because it's fun. They're safeguarding their systems." He declined to identify the European country.

Reference Here>>

If you are asking the layperson what he thinks about a security breach on a card (over 2 billion of them) that carries personal information and money information and that information can be changed without his knowledge – He will say, “That is a problem!”


Tuesday, April 01, 2008

TESCO’s USA Operations Go Live Fresh ... And Easy

TESCO's fresh & easy Logo - Image Credit: fresh & easy Neighborhood Market Inc.

TESCO’s USA Operations Go Live Fresh ... And Easy
(UPDATED April 1, 2008)

TESCO’s website that is a cornerstone for the ambitious effort to establish a new brand and way of convenience store positioning went live and online yesterday.

With this site, TESCO hopes to establish a communications link between its fledgling Fresh & Easy brand of neighborhood convenience food stores and labeled consumer products.

The site -- www.freshandeasy.com -- offers a background on the company, insight into its strategy and philosophy, and hints at what shoppers can expect from its stores. The company's purpose: "We're here to create value for our customers and earn their lifetime loyalty," states the information found at the site.

Further, with this first cornerstone of consumer communications launched, TESCO establishes that Fresh & Easy is more than just another website in support of a business operation … the website reflects the importance of a node of information that can be easily accessed and beyond just product promotion. It is important to note that the Fresh & Easy website is live before even one store is opened. It reflects a commitment to process and intent to become truly “Fresh & Easy”.

A Good Neighbor - Image Credit: fresh & easy Neighborhood Market Inc.

Excerpts from Convenience Store News -

Tesco Goes Online in U.S.
Progressive Grocer via Convenience Store News – April 18, 2007

EL SEGUNDO, Calif. -- Tesco's Fresh & Easy Neighborhood Market now has a Web site dedicated to providing consumers with company news and information about its stores, culture and philosophy, reported Progressive Grocer, sister company to Convenience Store News.
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"It seems obvious. People want fresh, healthy food. People want things to be easy. So we're making our stores that way. How? By filling them with friendly people and high-quality food at affordable prices," the home page states. "Because we're a good neighbor who cares about the environment, we're including energy-efficient equipment in every store. And since we'll be right in the neighborhood, we'll help reduce our customers' travel time and boost local trade."

Along with a newsroom with current and past press information about the company, information on the site includes sections showcasing:

- The Fresh & Easy shopping experience and information on the Fresh & Easy line of products;

- The company's commitment to minimize its impact on the environment;

- The company's commitment to being a good neighbor;

- What it means to be a part of the Fresh & Easy Neighborhood Market team and details on the application process; and

- A "Your Thoughts" area, where consumers can provide feedback about the company or its stores.

Where We Are - Image Credit: fresh & easy Neighborhood Market Inc.

"As we prepare to open stores in neighborhoods throughout the West, we [want] to provide consumers with a tool to learn more about Fresh & Easy Neighborhood Market and the opportunities that will be coming into their communities later this year," said Fresh & Easy CEO Tim Mason.
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As planned stores open in Los Angeles, San Diego, Phoenix and Las Vegas, specific store locations and details will also be available on the site, the report stated.

Tesco CEO Terry Leahy said earlier this week that he is "increasingly encouraged" by the prospects for success in the U.S. with the new format. Leahy told Reuters the company's startup costs for the U.S. operation were around 65 million pounds ($129 million). He also said he anticipates the U.S. business to be profitable in its third year.

The chain also reported a record 2.55 billion pounds ($5.1 billion) in annual profit, and doubled the amount of its cash dividend to shareholders, Progressive Grocer reported.
Read All>>

The only application left that would really complete the "fresh & easy" information circle would be to launch a compatible Physical World Hyperlink symbology strategy that would direct cellphone users to the information on their site.



UPDATE - June 21, 2007:

TESCO fresh&easy Store Design Concept - We've tried to come up with a distinctive and attractive building which would be a welcome addition to any neighborhood, create the right environment for a fresh&easy shopping trip, but also be much more energy-efficient than a standard store. Hopefully, we've managed to achieve all three. Image Credit: fresh&easy blog

This from a news conference with TESCO in San Diego:

Tesco's Fresh & Easy Reveals San Diego Plans
Store locations and consumer research discussed at press conference.
Convenience Store News Daily - June 21, 2007

SAN DIEGO -- Tesco unveiled seven locations for San Diego-area Fresh & Easy Neighborhood Market stores here yesterday, in addition to details of its research into the consumer market.

The seven sites in the San Diego-area have already been secured and additional locations are being researched, the company stated. The San Diego-area locations include:

• Campo & Kenwood, Casa de Oro
• Catalina & Cannon, Point Loma
• East Vista & Vale Terrace, Vista
• East H & Tierra Del Ray, Chula Vista
• Lake Murray & Navajo, San Diego
• Main & Ammunition, Fallbrook
• Valley & Ash, Escondido
[graphic update below]

This is the third announcement the company has made concerning its locations. Other cities where locations have been revealed include Las Vegas and Phoenix. In addition to these areas, the company will open Fresh & Easy stores throughout Southern California.

“San Diego is filled with vibrant neighborhoods and residents who understand the value of nature’s gifts, from stunning beaches to delicious fruits and vegetables," said Tim Mason, Fresh & Easy Neighborhood Market CEO. "We think our stores’ approach to bringing fresh, high quality foods to the neighborhood will be a hit with San Diego consumers."

The Fresh & Easy Neighborhood Market format is based on extensive customer research in local U.S. markets, along with the learnings from Tesco’s Express format, which it operates more than 1,000 stores in seven countries. For the U.S. launch, Fresh & Easy researchers spent time in the homes of consumers looking at shopping and cooking patterns.

“We literally went into their kitchens and looked in their refrigerators,” said Mason. “Based on our research, we are confident our stores will be a hit in every neighborhood we open in.”

In addition, the company’s research showed it could reach Hispanic consumers by offering a mix of authentic and national brand products that households use, together with low prices, quality meat and produce and a clean store environment, the company stated.
Reference Here>>

Tesco's effort here in the United States is really becoming a case study in drafting and deploying business plans that have a look of success.

One may deride the Tesco effort as having unlimited resources in which to build winning plans but the point still remains ... it is easier to create plans and fail than it is to implement a winning strategy. fresh & easy has the look of a winning strategy.

Area Locations Graphics As Of August 6, 2007:



Los Angeles, CA Area Locations

Los Angeles, CA Area Locations - Graphic Credit: fresh & easy Neighborhood Market Inc.



San Diego, CA Area Locations

San Diego, CA Area Locations - Graphic Credit: fresh & easy Neighborhood Market Inc.



Las Vegas, NV Area Locations

Las Vegas, NV Area Locations - Graphic Credit: fresh & easy Neighborhood Market Inc.


Phoenix, AZ Area Locations

Phoenix, AZ Area Locations - Graphic Credit: fresh & easy Neighborhood Market Inc.


UPDATE: April 1, 2008


Fresh & Easy - "Hollywood, We're Ready For Our Close-Up!" - Tesco's F&E location about 2 blocks west of Highland Avenue on the North side of Hollywood Blvd. just before the store opening on January 23, 2008. Image Credit Edmund Jenks (MAXINE) - 2008

NOT an April Fool - This from Thompson Financial -

Tesco takes three-month breather on US expansion plans

By Kathy Sandler - Thomson Financial | 03.30.08, 2:36 PM ET

LONDON - Tesco PLC has called a three-month hiatus on its US expansion programme to 'kick the tyres' and smooth out the wrinkles following the opening of its first 59 Fresh & Easy stores.

Writing on his internet blog, marketing director for the Fresh & Easy business Simon Uwins said the company will take a three-month break from openings to allow the business to settle down.

The next 3 months will allow us to accelerate this process, before we restart what's been described as an opening programme on steroids,' he said.

Reference Here>>
(ht: Forbes)